1. Information we collect
When you submit a technical or commercial inquiry, we collect the information you choose to provide, including your name, company, work email, country or region, optional phone number, product or standard of interest, and message.
2. Why we use it
We use inquiry information to understand your test requirement, recommend products or configurations, provide requested documents, prepare quotations, and continue the business conversation you initiated.
3. Email delivery and international processing
Website inquiries are delivered to our QQ sales mailbox. The hosted site may use Resend as a transactional email-delivery provider. This means inquiry data may be processed across national borders as part of secure email delivery and response.
4. Sharing
We do not sell inquiry information. We share it only with service providers needed to operate the website and email delivery, and with colleagues or partners who need it to respond to the specific technical or commercial request.
5. Retention and security
We retain inquiry records only as long as reasonably needed for the business conversation, order support, recordkeeping and applicable legal obligations. We use access controls and encrypted deployment secrets, but no online system can guarantee absolute security.
6. Cookies and analytics
This website does not use advertising cookies. If analytics or additional cookies are introduced, this notice and any required consent controls will be updated before activation.
7. Your choices
You may ask us to correct or delete inquiry information, or ask how it has been used, by emailing 781920339@qq.com. Some records may need to be retained when required for legal, security or transaction purposes.
8. Updates
We may update this notice when the website, hosting, analytics or inquiry-delivery arrangements change. The effective date above will identify the latest version.